Policies & Accessibility

At Frosty Froyo, we strive to provide a fair and enjoyable experience for all our customers. Please review our store policies below:

Self-Serve Policy

Anything you dispense, you have to pay for.

Our self-serve stations allow you to create your perfect dessert. However, please be aware that once you dispense any product, it must be purchased. This helps us maintain our high standards of quality and cleanliness.

Kosher Certification

We're proud that 99% of our products are Kosher certified under Orthodox Union (OU) supervision. Our gelato flavors from G.S. Gelato & Desserts and frozen yogurt mixes from Frostline and Nanci's Frozen Yogurt carry the OU-D certification (for dairy products) or OU certification (for pareve/non-dairy products).

If you have specific Kosher dietary requirements or questions about particular ingredients, please don't hesitate to ask our staff for assistance.

At Frosty Froyo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or our store.

Information We Collect

We may collect personal information such as your name, email address, and phone number when you interact with our website or sign up for promotions. We also collect non-personal information such as browser type, IP address, and pages visited to improve our website experience.

How We Use Your Information

We use the information we collect to provide and improve our services, process transactions, send promotional emails (if you've opted in), and enhance your experience with Frosty Froyo.

Cookies

Our website may use cookies to enhance your experience. You can set your browser to refuse cookies, but some portions of the site may not function properly without them.

Frosty Froyo is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Measures Taken

We strive to achieve WCAG 2.1 Level AA standards on our website. This includes:

• Providing text alternatives for non-text content
• Ensuring content can be presented in different ways without losing information
• Making it easier for users to see and hear content
• Providing enough time for users to read and use content
• Making all functionality available from a keyboard
• Helping users navigate and find content

Feedback

We welcome your feedback on the accessibility of our website. Please let us know if you encounter any barriers or have suggestions for improvement.

By using our website, you agree to these terms of service. We reserve the right to modify these terms at any time, so please review them frequently.

Use License

Permission is granted to temporarily view the materials on Frosty Froyo's website for personal, non-commercial use only. This is the grant of a license, not a transfer of title.

Disclaimer

The materials on Frosty Froyo's website are provided "as is". Frosty Froyo makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties.